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Volumetric Concept Testing
Category: Toy Industry
Methods: Volumetric Concept Testing, Latent Class
Choice Modeling, Calibration, DecisionSimulator™, Online Simulated Shopping
Summary
A toy maker developed several toy concepts and wanted to know which of them
should be taken to market. During an online survey, respondents were taken through
two shopping exercises and made purchase decisions based on the available toys.
Several latent class choice models were developed, measuring price and product
utilities. Calibration to external sales data was applied to improve the reliability
of volumetric estimates. After calibration, the total volume estimates were
loaded into a DecisionSimulator™ that enabled the client to make toy selections
based on potential units and revenue.
Strategic Issues
Within the highly competitive toy industry, a toy maker wanted to know which
of several new concepts should be taken to market based on their volume and
revenue potential. Each year the toy maker screened several nonplatform toys
for infants and toddlers. The company wished to select new product concepts
that would be most successful in the upcoming holiday sales season.
Research Objectives
The main objective of this research was to determine which of the toys should
be taken to market, given the current competitive landscape. More specifically,
the client was interested in:
- Volumetric estimates of demand and revenue for each of the new product
concepts among moms of children in the appropriate age ranges.
- Optimizing pricing for both new and existing toys in the product line.
Research Design and Methods
Several new toy concepts were developed, including prototypes, for testing
in an online, simulated shopping exercise. Surveys were conducted with 650 moms
using Decision Analyst’s proprietary American Consumer Opinion® Online
panel. Each respondent viewed two different shelf sets and made purchase decisions
based on the toys available in each.
For 500 of the interviews, both new and existing toys were presented. Each shelf
set included:
- Six new toys.
- Five existing toys.
- Fifteen existing competitor toys (from three different competitors).
For 150 of the interviews, only existing toys were presented. Each shelf set
included:
- Five existing toys.
- Fifteen existing competitor toys (from three different competitors).
Respondents selected toys to purchase for the following six occasions:
- Birthday for (1) their own child and (2) someone else’s child
- Holiday for (3) their own child and (4) someone else’s child
- Other occasion for (5) their own child and (6) someone else’s child
Six latent-class choice models were developed, one model for each occasion,
using the respondent choices. Product and price utilities were measured for
three latent-class segments per model. Total volume within the final DecisionSimulator™
was based on:
- Secondary data containing past-12-month unit volume for the existing products
tested.
- Model projections for any given scenario relative to the current market
for the existing products.
Results
The output from the DecisionSimulator™ was used to quantify potential
units and revenue (next-12-month volume). The DecisionSimulator™ allowed
the client to test many product line and price scenarios to further determine
the best course of action for the holiday toy season. The client company was
able to select the toys most likely to generate the greatest sales volume. Projections
of revenue-maximizing product lines and pricing provided valuable input to the
client’s decision-making.
Copyright © 2010 by Decision Analyst, Inc.
This case study may not be copied, published, or used in any way without written
permission of Decision Analyst.
Analytical Consulting Services
If you would like more information our our Volumetric
Concept Testing services or would like to discuss a possible project, please
contact Jerry W. Thomas, President/CEO (jthomas@decisionanalyst.com),
or John Colias, Ph.D., (jcolias@decisionanalyst.com)
at 1-800-ANALYSIS (262-5974) or 1-817-640-6166.
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